Question 1

How do I sign up for the loyalty program?

Accepted Answer

Getting started is easy and instant! Simply create your free member account and you'll automatically be enrolled in our Gangsta Loyalty Program. You'll even earn welcome bonus points just for signing up!
Once you're a member, you'll start earning points immediately with every service and purchase.

Question 2

What can I redeem my loyalty points for?

Accepted Answer

Your points unlock amazing savings across all our services! You can redeem points for percentage discounts on massages, energy healing sessions, event tickets, free shipping on products, and even exclusive spiritual services like personalized email readings.
The rewards menu is always evolving with new options, so check out our current Loyalty Rewards page for the complete list of what your points can unlock right now.

Question 3

How do I earn points in the Gangsta Loyalty Program?

Accepted Answer

There are several ways to rack up points with every step of your wellness journey! You'll earn points when you book sessions, purchase products, order mentorship plans, buy event tickets, and even just by signing up as a member. Plus, we celebrate your birthday with bonus points!

For the complete breakdown of point values and any current bonus promotions, visit our Loyalty Rewards page where you'll find all the most up-to-date earning opportunities.

Question 4

Do I need to be a paid member to earn loyalty points?

Accepted Answer

Nope! Our loyalty program is available to all members, including free members. However, paid members get additional perks like exclusive content, personal readings, and deeper discounts on services.
Want to see all membership options and find the perfect fit for your wellness journey? Check out our membership plans for the most current pricing and benefits.

Question 5

Can I use multiple point rewards on one purchase?

Accepted Answer

You can use one point reward per transaction, but feel free to save up for bigger rewards or use them regularly for consistent savings!

Question 6

How long before points show up in my account?

Accepted Answer

Points are typically added within 24-48 hours after service completion or purchase.

Question 7

How do I check my point balance?

Accepted Answer

Log into your member account on our website to view your current points and reward history.

Question 8

Do my points expire?

Accepted Answer

Points remain active as long as you book at least one service within 12 months. Stay engaged with your wellness journey and keep those points growing!

Question 9

Can I combine point rewards with member pricing?

Accepted Answer

Absolutely! Your loyalty point discounts stack on top of your already discounted member rates for maximum savings.

Question 10

What happens to my loyalty points if I need to cancel my appointment?

Accepted Answer

Points are awarded after you complete a service. These points can be accumulated and used for future discounts on services. If you need to cancel your appointment, simply reschedule it to ensure you still earn your points upon completion of the rescheduled session. However, please note that if you cancel the appointment altogether without rescheduling, the points will not be awarded.

Question 11

What happens to my loyalty reward points if I cancel my membership?

Accepted Answer

If you cancel your membership within the first month of signing up, you will forfeit all accumulated loyalty reward points. Additionally, any "double point rewards" earned during promotional periods will also be lost.
After completing your first full month of membership, your earned loyalty points will remain in your account even if you later cancel your membership. However, you must maintain an active membership to continue earning new points and accessing member-exclusive point redemption options.

Double Point Promotions: Special promotional double point rewards are only retained if you maintain your membership beyond the initial 30-day period. Early cancellation results in forfeiture of all bonus points earned during these promotional periods.

Point Redemption: Active members can redeem points for services and products. If you cancel and later rejoin, your previously earned points (from after your first month) will still be available in your account.

FAQ

Find the answers to the most frequently asked questions.
If you don't see your answer here, contact us on the website chat so we can assist you.

Frequently asked questions

How do I sign up for the loyalty program?

What can I redeem my loyalty points for?

How do I earn points in the Gangsta Loyalty Program?

Do I need to be a paid member to earn loyalty points?

Can I use multiple point rewards on one purchase?

How long before points show up in my account?

How do I check my point balance?

Do my points expire?

Can I combine point rewards with member pricing?

What happens to my loyalty points if I need to cancel my appointment?

What happens to my loyalty reward points if I cancel my membership?

Did you book an appointment and need to fill out a form? Find it below
Massage Therapy Intake Form
Energy Healing Intake Form

FAQ

Find the answers to the most frequently asked questions. If you don't see your answer here, contact us on the website chat so we can assist you.

Frequently asked questions

How do I sign up for the loyalty program?

What can I redeem my loyalty points for?

How do I earn points in the Gangsta Loyalty Program?

Do I need to be a paid member to earn loyalty points?

Can I use multiple point rewards on one purchase?

How long before points show up in my account?

How do I check my point balance?

Do my points expire?

Can I combine point rewards with member pricing?

What happens to my loyalty points if I need to cancel my appointment?

What happens to my loyalty reward points if I cancel my membership?

Did you book an appointment and need to fill out a form? Find it below Massage Therapy Intake Form Energy Healing Intake Form

Find the answers to the most frequently asked questions.
If you don't see your answer here, contact us on the website chat so we can assist you.

Did you book an appointment and need to fill out a form? Find it below
Massage Therapy Intake Form
Energy Healing Intake Form